Team of young professionals sitting around table, pointing to charts on the table.

Support Member Engagement

Learn how to keep people invested in the work by setting clear expectations, reinforcing purpose, and responding effectively when energy or motivation dips.

professional group sitting at table, except for one man standing.

Manage Tension and Conflict

Develop strategies for handling disagreement, misalignment, and difficult conversations in ways that protect relationships and keep the team moving forward.

Group of business colleagues high-fiving and smiling

Drive Momentum and Success

Create systems to support energy, adapt to challenges, and deliver success without personal burnout or micromanaging the team.

About Team Leadership

Leading a team today requires more than a title. It requires the ability to communicate clearly, build trust, navigate conflict, and adapt your leadership approach to real people and real situations. This course is designed for emerging corporate leaders and professionals who are responsible for guiding teams, facilitating collaboration, and getting results through others. You’ll develop practical leadership communication skills you can use immediately, setting expectations, running productive meetings, motivating diverse team members, managing conflict, and leading through change. Through realistic scenarios, reflection, and applied tools, you’ll learn how to lead with confidence, credibility, and clarity, whether you are stepping into leadership for the first time or refining your approach as your responsibilities grow.

Headshot for Miranda Hawk, smiling

Meet Your Instructor

Miranda Hawk is an educator, instructional designer, and communication consultant who brings nearly three decades of experience in teaching. Miranda specializes in communication pedagogy and human-centered course design.  She is the founder of Creative Discourse, a consulting practice that helps educators and professionals use research-based strategies to improve clarity, connection, and engagement, especially in virtual and asynchronous settings.

Curriculum

7 Chapters · 49 Lessons

  1. 1

    Introduction to Leadership

    1. (Included in full purchase)

      Welcome to Team Leadership Development Training

    2. (Included in full purchase)

      Introduction to Team Leadership

    3. (Included in full purchase)

      The Unique Creative Discourse Approach

    4. (Included in full purchase)

      What You Can Expect

    5. (Included in full purchase)

      Connecting with Your Instructor

    6. (Included in full purchase)

      Let's Get Started!

  2. 2

    Module 1: Understanding Communication & Leadership

    1. (Included in full purchase)

      1.1 Communication Is Shared Meaning

    2. (Included in full purchase)

      1.2 A Blueprint for Shared Meaning

    3. (Included in full purchase)

      1.3 Listening as a Dynamic and Active Skill

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      1. 4 Listening Styles for Effective Leadership

    5. (Included in full purchase)

      1.5 REFLECTION: Your Listening Strategy

    6. (Included in full purchase)

      1.6 Five Principles of Leadership Communication

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      1.2 REFLECTION: Principles of Leadership

    8. (Included in full purchase)

      1.6 ACTIVITY What's Your Understanding of Module 1

  3. 3

    Module 2: Demystifying Team Development

    1. (Included in full purchase)

      2.1 Knowing Your Team's Life Cycle

    2. (Included in full purchase)

      2.2 Teams as an Open Systems

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      2.3 Leading Team Development

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      2.4 Tuckman's Model for Team Development

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      2.5 Gersick's Two-Phase Model of Group Development

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      2.6 Comparing Tuckman & Gersick's Model

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      2.7 ACTIVITY Ethical Dilemma: Is it ever Okay to be Deviant? Why or why not?

    8. (Included in full purchase)

      2.8 ACTIVITY What's Your Understanding of Module 2

  4. 4

    Module 3: Group Climate and Culture

    1. (Included in full purchase)

      3.1 What Is Group Culture?

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      3.2 Group Climate and Culture

    3. (Included in full purchase)

      3.3 What's Your Team's Vibe?

    4. (Included in full purchase)

      3.4 REFLECTION: What is the Culture of Your Team?

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      3.5 ASSIGNMENT: Gallup State of the Global Workforce

    6. (Included in full purchase)

      3.6 ASSIGNMENT: Communication Breakdown in the Boeing 737 MAX Teams

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      3.7 ACTIVITY What's Your Understanding of Group Culture?

  5. 5

    Module 4: Decisions, Problems, and Conflicts

    1. (Included in full purchase)

      4.1 Decisions, Problems, and Conflicts? Oh my!

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      4.2 Decision Making and Problem Solving from a Leader's POV

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      4.3 Problem Solving Strategies

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      4.4 ACTIVITY Problem-Solving, Leadership, or Chaos

    5. (Included in full purchase)

      4.5 Conflict Management In Small Teams

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      4.6 The What and How of Conflict in Teams

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      4.7 Breaking the Myths and Viewing Conflict as Progress

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      4.8 Making Conflict Work For the Team

    9. (Included in full purchase)

      4.9 ACTIVITY Practice Managing Conflict

  6. 6

    Module 5: Leading Your Team to Success

    1. (Included in full purchase)

      5.1 Understanding Leadership and Your Strategy

    2. (Included in full purchase)

      5.2 What Is Leadership

    3. (Included in full purchase)

      5.3 Types of Leadership

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      5.4 How to Lead Without the Title

    5. (Included in full purchase)

      5.5 ACTIVITY Sargent and Miller Leadership Scale

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      5.6 ACTIVITY Sargent and Miller Leadership Scale

    7. (Included in full purchase)

      5.7 ACTIVITY Scoring Your Results

    8. (Included in full purchase)

      5.8 What's Your Understanding of Leadership?

    9. (Included in full purchase)

      5.9 Your Next Step

  7. 7

    Further Resources

    1. (Included in full purchase)

      Further Reading and References

    2. (Included in full purchase)

      CONGRATULATIONS! (20% off Personal Coaching Leadership Alignment)

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