Identify and explain the three core dimensions of credibility—competence, character, and connection—and describe how each one influences professional communication.

Analyze recent personal communication experiences to recognize where each credibility dimension was strengthened or challenged.

Apply the credibility framework to assess your own speaking patterns and begin identifying practical adjustments that enhance clarity, trust, and rapport.

Understanding the Value and Skill of Credibility

Credibility is a valuable element of communication that we know when we see it in others, but may not know how to embody it in our professional work. Is it someone's posture? Their tone of voice? Would it shock you to discover it's not any of those?

Image of Miranda Hawk, instructor and designer

Miranda Hawk

I'm thrilled to make this simple yet so important resource available to the general public! Originally part of our Introduction to Public Speaking course, this overview of credibility will help you discover your own approach to competency, character, and connection.

What people are saying

See how the Introduction to Public Speaking digital course helped others develop their own abilities and apply the tools and techniques immediately!

Such an easy way to learn something I've dreaded since high school. Thank you!
Maggie R. 

Sales Representative

I am so glad I took this course! I hate speaking in front of people. This class was so helpful and made me think of it differently. My last board presentation went really well!
Janice J.

Nonprofit Director

Unlock your credibility skills for any communication situation.

This free guide helps you develop the skills that will make or break professional communication. Building Credibility will help you understand what credibility is, how it is perceived, and how it is communicated in public contexts.

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